Sunday, May 29, 2011

New and Familiar



I was driving and changing radio stations this morning.
I switched to a station that was in the middle of interviewing a musician named Ray Davies about his latest album. 
His name didn't trigger any particular reaction at first, but then I heard a music clip and the memories suddenly came flooding in. 
This was music I used to listen to many years ago -- music I liked -- music by the group The Kinks.
It was New (especially the lyrics from the featured artists) and at the same time very Familiar.
Now I was hooked and listened with interest as the interview progressed and more music was played.

I resolved to go online and listen to the entire interview when I returned home.
Here is a link to the story in case you might be interested: http://www.npr.org/2011/05/29/136656570/ray-davies-thats-what-friends-are-for  
I listened to a couple of music clips posted to the website.
Then I purchased a few of the tracks from my favorite online music provider. 

Here is another review of the album "See My Friends" with a little more information.
Time to reflect as I listen to my new musical acquisitions. 
Ray Davies' music marketers and producers will secretly smile and intone "mission accomplished." 
They got me to buy his music after all ...
I am more interested in the lessons taught by this aging rocker however: 
a) the passion is still there 
b) the respect of all the other musicians who are featured on this album is clear (The Kinks are widely recognized as one of the most influential bands of their era after all) 
c) Ray Davies has shown through this album that when you do something you like, even rehashing old favorites in an album which doesn't contain even one new song can create excitement 
Nicely played Mr. Davies.

Tuesday, May 17, 2011

Shameful Behavior by Honda

A few weeks ago the amber "idiot light" lit-up in the dashboard of my wife's 2002 Honda Odyssey minivan.
Naturally she was concerned, she took it in to the Honda dealer and after paying for a diagnostic test, received the verdict -- "You need a new transmission.  Estimated cost is $3600."  *gulp!* 

Now I know what you're thinking: "it's a nine-year-old vehicle John, you can expect things to need replacement" -- true, but the car has only been driven 73K miles and it has led a very gentle life -- not to mention that there was previously a safety recall for the vehicle's transmission -- and the transmission's 2nd gear had been replaced back in 2004 due to that safety recall.

"Which gear is failing now?" you ask, yeah, 2nd gear again, what a coincidence!

Upon exploring the online world, surprise-surprise, many owners of the same vehicle have faced similar problems.

Here is a simple search on Google: http://www.google.com/#sclient=psy&hl=en&source=hp&q=2002+honda+odyssey+transmission+problem&aq=3&aqi=g5&aql=&oq=&pbx=1&bav=on.2,or.r_gc.r_pw.&fp=9651d7334bd74320

A few entries from www.carcomplaints.com: http://www.carcomplaints.com/Honda/Odyssey/2002/transmission/transmission_failure.shtml

A few entries from www.hondacarforum.com: http://www.hondacarforum.com/honda-2/10033-honda-odyssey-2002-transmission-problems.html

One more site - www.odysseytransmission.com: http://www.odysseytransmission.com/ProblemCases?msgId=632 << 116 owners of 2002 Honda Odysseys have posted their experiences on this site

Complaining to American Honda resulted in my case being eventually being handled by a Regional Manager named "Walter".  I will refrain from making any comments about Walter's personality, or lack thereof ... 

At the end of the complaint process, and due to my couple decades of loyalty to Honda vehicles, American Honda's final offer was to cover 55% of the cost of the new transmission, even though they did not acknowledge any problems with 2002 Honda Odyssey transmissions.  That left me paying 45% of the transmission cost and after also adding-in replacement costs for some failing suspension components, brought the bill to a bit over $2200.

I will end my rant with a summary.
I have continued buying Honda (and Acura) vehicles over the years because of their solid reputation for quality and reliability.  Through this episode and the follow-up research I described however, it has become apparent that Honda has had numerous quality problems with the transmissions on its minivans -- yet it is failing to acknowledge these problems.

Basic business practice Honda: when you have a problem, you acknowledge it and you fix it (your problem means you pay for it), you thank your customers for their loyalty and you hope they will consider your response in the future and remain loyal to your brand.

I will soon be replacing our Honda Odyssey -- do you think I will buy another Honda vehicle?
I don't think so Honda -- and you have no one to blame for it than your own shameful behavior.

Wednesday, May 4, 2011

Coolest Job Ever

A smile subconsciously crept across my lips as I read a recent New York Times article: 
"With 'Coolest Job Ever' Ending, Astronauts Seek Next Frontier

I was briefly transported through the mists of memories long forgotten to my early childhood years. 
I still remember watching the Apollo 11 moon landing "live" on TV on July 21, 1969 -- yes I was young, but the idea that those guys were walking on the MOON just brushed aside all the childish thoughts competing for attention inside my head and had me riveted to the TV... I remember later building plastic models of the Apollo 11 Atlas V rocket as well as a large model of the 'Eagle' lunar module -- to me at that age, being an Astronaut was indeed the 'Coolest Job Ever'.

Do you remember the answers you gave to the adults who asked you "what do you want to be when you grow up?" through the years? 
I think as reality/maturity set-in, my answers evolved somewhat as follows: Astronaut > Fighter Pilot > Airline Pilot > Race Car Driver > Tank Commander ... and eventually my love of the sciences took over and directed me to more reality-based pursuits. 

You might wonder, like me, now that the NASA missions are winding down, what will all the Astronauts do? 
Reading the NY Times article, it appears there are plenty of opportunities for employment at either agencies which work with NASA, or at private space flight companies. 

Incidentally, I've heard the term "Space Tourism" for a few years now, however I still think of it as an idea which is not quite ready for "prime time" yet.  Perhaps I am wrong though -- anyone ready for a near Earth orbit experience?